Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or manage financial difficulties. Rolldorado Casino encourages players in Australia to make informed choices, understand the risks and keep gambling within safe personal limits.

Rolldorado Casino holds a Curaçao gaming licence issued under reference OGL/2024/1126/0521, and operates with KYC verification, configurable deposit limits, and self-exclusion tools to support player protection.

Gamble for entertainment

Casino games are based on chance, and every wager involves a risk of losing money. Outcomes cannot be guaranteed, predicted or controlled by a player. A win is never certain, and previous results do not affect the result of a future game. Gambling should therefore be treated as paid entertainment rather than as a source of income.

Before you play, decide how much time and money you are comfortable spending. Only use money that is available for leisure after essential expenses, household commitments and other financial responsibilities have been covered. Never use money needed for rent, mortgage payments, bills, food, education or other necessities.

Set a budget before you begin and do not exceed it.
Set a time limit and take regular breaks from play.
Keep gambling separate from everyday spending.
Do not chase losses or increase stakes to try to recover money.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Remember that taking a break or choosing not to play is always an option.

A responsible approach means being able to stop when you planned to stop. If gambling is no longer enjoyable, or if it is affecting your finances, relationships, work or wellbeing, it is important to pause and seek assistance.

Tools to help you stay in control

Depending on the features available on your account, you may be able to use player protection tools to manage your gambling activity. These tools can help you make decisions in advance, before emotions or losses influence your choices. Limits may apply to deposits, wagering, losses, session duration or other forms of activity.

Deposit and spending limits

A deposit limit can restrict the amount you add to your account during a selected period. Consider setting a limit that reflects your entertainment budget, rather than the maximum amount you could deposit. Once a limit is set, changes may be subject to a delay or other account conditions. Check the applicable information shown in your account before confirming a limit.

Time reminders and breaks

Time spent gambling can pass quickly. If available, session reminders can help you keep track of how long you have been playing. You can also take a voluntary break by logging out and returning later. During a break, avoid using another account or gambling service to continue playing.

Self-exclusion

Self-exclusion is a stronger option for anyone who wants to stop gambling for a chosen period or indefinitely. When self-exclusion is requested and confirmed, access to the relevant gambling account or service may be restricted in accordance with applicable requirements and the operator's procedures. Self-exclusion should be treated seriously. Do not try to bypass it by opening another account or asking someone else to play on your behalf.

Account review and closure

You can review your gambling activity, including deposits, wagers and withdrawals, to help understand your habits. If you feel that you are losing control, consider stopping play, applying a restriction or requesting account closure. Account closure and self-exclusion are different options, so select the measure that best suits your circumstances and review any information provided during the request process.

Recognising signs of gambling harm

Gambling harm can develop gradually, and it may affect anyone. A person does not need to gamble every day to experience difficulties. Early action can reduce the impact on finances, mental health, relationships and daily responsibilities.

Possible warning signs include spending more time or money gambling than intended, repeatedly trying to win back losses, borrowing money to gamble, hiding gambling activity, feeling anxious or irritable when not gambling, neglecting work or family responsibilities, or using gambling to escape stress, loneliness or other problems.

You find it difficult to stop or take a break.
You regularly deposit more than your planned budget.
You think about gambling throughout the day.
You feel guilty, distressed or secretive about your gambling.
Gambling is affecting your relationships, sleep, employment or studies.
You are using credit, loans or essential funds to continue playing.
You have considered dishonest or risky actions to obtain gambling money.
You feel hopeless or unsafe because of gambling-related problems.

If any of these signs apply to you, stop gambling and seek support. Do not attempt to solve gambling-related financial problems by placing further bets. Speak with someone you trust, such as a family member, friend, counsellor or qualified financial professional.

If gambling has caused immediate financial, emotional or personal danger, seek urgent assistance from an appropriate emergency or crisis service in your area. If you are thinking about harming yourself, contact emergency services or a crisis support organisation without delay.

Support, age requirements and player safety

People in Australia who are concerned about their own gambling, or someone else's gambling, can seek confidential information and support through recognised Australian gambling-help services, state or territory support providers, community health organisations and financial counselling services. These services may provide counselling, practical guidance, help with self-exclusion and assistance with financial concerns. Search for an Australian service in your state or territory, or speak with a healthcare professional.

Gambling is only for adults who meet the applicable legal age and eligibility requirements. Minors must not access or use gambling services. Parents and guardians should take reasonable steps to prevent children from accessing gambling accounts, devices and payment methods. Keep account passwords private, use available device controls and never allow another person to gamble through your account.

You are responsible for providing accurate information, keeping your account secure and following the rules that apply to your location. Do not share login details, payment information or verification documents with other people. If you believe your account has been accessed without permission, stop using it and contact the relevant support channel through the website.

Rolldorado Casino supports informed and responsible participation. Responsible gaming information is general guidance and is not a substitute for professional medical, psychological, legal or financial advice. Gambling involves risk, and no tool can remove that risk completely. The safest choice for a person experiencing harm may be to stop gambling altogether.

Review your choices regularly and be honest with yourself about how gambling fits into your life. Setting a clear budget, taking breaks, using available account controls and asking for help early can make it easier to remain in control.