Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of Rolldorado Casino, including account access, deposits, withdrawals, promotions, responsible gambling and the use of our website. Please read them carefully before registering or using any service. By accessing the website or opening an account, you acknowledge that you have read, understood and agreed to these terms.

Rolldorado Casino holds a Curaçao gaming licence issued under reference OGL/2024/1126/0521, and operates with KYC verification, configurable deposit limits, and self-exclusion tools to support player protection.

1. General terms

These Terms & Conditions form an agreement between you and the operator of Rolldorado Casino. They apply to the website, your player account, games, payment services, promotions and any other related features made available through the platform. Additional rules may apply to particular games, promotions or services. Where additional rules are provided, they form part of these terms.

You should review these terms each time you use the website. Rolldorado Casino may update, replace or amend these terms when reasonably required, including to reflect changes to services, technology, applicable law or regulatory requirements. The current version published on the website will apply from the date stated or, where no date is shown, from publication. If you do not agree with an update, you must stop using the relevant services and may request that your account be closed.

The website is intended for eligible users in permitted jurisdictions. Access may be restricted where online gambling is unlawful or unavailable. You are responsible for checking the laws that apply to you before using the website. Nothing in these terms requires Rolldorado Casino to provide services in a location where doing so would breach applicable law.

Eligibility and lawful use

You must meet the minimum legal age and all other eligibility requirements that apply in your location.
You must provide accurate, current and complete information when registering and whenever requested.
You must use the website only for lawful purposes and only on your own behalf.
You must not use the service if you are self-excluded, restricted or otherwise prohibited from gambling.
You must not access the website from a jurisdiction where its services are not permitted.

2. Accounts, verification and security

You may be required to create one player account. Accounts are personal and must not be sold, transferred, shared or used by another person. You are responsible for keeping your login details confidential and for all activity carried out through your account, except where activity results from a failure by Rolldorado Casino to protect its systems.

You must tell Rolldorado Casino promptly if you believe that your account has been accessed without permission, your login details have been lost, or information connected with your account is incorrect. The operator may suspend access while it investigates suspected unauthorised use, fraud, a breach of these terms or any other security concern.

To comply with identity, age, anti-money laundering and responsible gambling obligations, Rolldorado Casino may request documents or other information. This may include evidence of identity, age, address, source of funds, payment ownership or account activity. Verification can be requested before or after registration and before certain transactions or withdrawals are completed.

Information supplied for verification must be genuine, readable, current and consistent with your account details. If you do not provide requested information within a reasonable period, or if information cannot be verified, access to some or all services may be restricted. Any decision to suspend, close or limit an account will be made in accordance with applicable requirements and relevant internal procedures.

One account and prohibited activity

You must not open duplicate accounts or attempt to bypass an account restriction.
You must not use another person's payment method without proper authorisation.
You must not manipulate games, exploit errors, use unauthorised software or interfere with website security.
You must not engage in fraudulent, dishonest, abusive, threatening or unlawful conduct.
You must not use automated tools, bots or technical methods intended to gain an improper advantage.

3. Deposits, withdrawals and gaming activity

Available payment methods, transaction requirements and any applicable fees or restrictions will be displayed on the website or during the relevant transaction. You must use a payment method held in your own name unless the operator has expressly approved another arrangement. Rolldorado Casino may decline, reverse or delay a transaction where this is necessary for security, verification, compliance or technical reasons.

You should only deposit money that you can afford to lose. A deposit is intended for genuine gaming activity and must not be used to test payment systems, transfer funds to another person or support unlawful activity. The operator may review transaction patterns and may take appropriate action where activity appears unusual, fraudulent or inconsistent with these terms.

Withdrawals may be subject to identity checks, payment-method checks, account status requirements and any game or promotion rules that apply. A withdrawal request may be cancelled or adjusted where funds are linked to a reversed payment, chargeback, duplicate account, prohibited conduct or an unresolved verification issue. Processing time can depend on the payment method, checks required and third-party providers.

Game results are determined by the relevant game systems and applicable rules. You should check the rules, stake information and any displayed conditions before placing a wager. Once a wager has been accepted, it generally cannot be changed or cancelled except where the rules, applicable law or the operator's procedures allow it. If a technical fault affects a game, wager or account balance, the operator may take reasonable steps to correct the error and restore affected accounts to the position that would have applied without the fault.

Promotions and offers

Promotions, bonuses and promotional campaigns are subject to their own offer terms, including eligibility, expiry, wagering, game, payment and withdrawal conditions where applicable. You should read those terms before accepting an offer. Unless expressly stated otherwise, only one offer may apply to a particular activity or account. Rolldorado Casino may withdraw or amend an offer where permitted, including where an offer has been misused, claimed in error or affected by a technical issue.

4. Responsible gambling and account closure

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of time and spending, and do not chase losses. Avoid gambling when you are upset, under the influence of alcohol or drugs, or experiencing financial pressure.

Account tools and support options may be available to help you manage your gambling. These can include deposit or spending controls, time reminders, activity information, cooling-off options and self-exclusion. The availability and operation of tools may depend on the service, your location and applicable requirements. If you ask for self-exclusion or account closure, do not attempt to create another account or use someone else's account.

You may request closure of your account at any time, subject to any necessary verification, transaction review or legal obligations. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, fraud investigations or compliance checks. Rolldorado Casino may also suspend or close an account where there is a suspected breach, legal requirement, responsible gambling concern, security risk or other valid operational reason.

If gambling is causing concern for you or someone close to you, seek support from an appropriate Australian gambling-help service or a qualified health professional. In an emergency or where you are at immediate risk, contact emergency services.

5. Website use, liability and contact

The website and its content are provided for personal use. You must not copy, adapt, reproduce, publish, distribute, reverse engineer or commercially exploit any part of the website without permission, except where permitted by law. Trade marks, graphics, software, text and other materials remain the property of their respective owners.

Rolldorado Casino aims to keep the website secure and available, but continuous availability cannot be guaranteed. The website may be interrupted for maintenance, updates, technical faults, security events, telecommunications problems or circumstances outside the operator's reasonable control. You should keep your own devices, software and internet connection secure and up to date.

To the extent permitted by law, Rolldorado Casino is not responsible for loss caused by your failure to follow these terms, misuse of the website, unauthorised access resulting from your failure to protect account details, payment-provider issues or events outside reasonable control. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

These terms are governed by the laws that apply to the relevant service and your permitted use of the website, subject to any mandatory consumer or regulatory protections. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A delay or failure to enforce a provision does not amount to a waiver of that provision.

For questions about these terms, your account, payments, verification or responsible gambling options, use the support channels made available on the Rolldorado Casino website. Please do not send sensitive payment or identity information through an unsecured channel unless requested through an official support process.